Job Description

Position

Bilingual Japanese-English Account Manager

Summary

Our company is a leading distributor of high-quality cutting tools. We are dedicated to understanding our customers’ needs and building strong relationships to provide the best solutions and services. We are seeking a bilingual (Japanese-English) Account Manager to manage existing clients and develop new business opportunities. This role requires leveraging bilingual communication skills and cultural knowledge to support customers and achieve sales goals.

Essential Duties

• Client Relationship Management: Maintain and strengthen relationships with existing clients, ensuring high levels of customer satisfaction.
• New Business Development: Identify and acquire new clients, with a focus on Japanese businesses in the U.S.
• Technical Support: Respond to product or service inquiries and resolve client issues effectively.
• Sales Strategy: Develop and execute strategic sales plans to meet and exceed revenue targets.
• Market Research: Analyze customer needs and market trends to contribute to product improvement and business strategies.
• Internal Coordination: Collaborate with sales teams and internal departments to fulfill customer requirements and ensure timely delivery.
• Reporting: Prepare and present regular sales and activity reports to management.

Working Hours & Style

• Full-time, Monday through Friday
• Core Hours: 9:00 AM–5:00 PM (Flexibility may be required)
• Hybrid or remote work arrangements available upon discussion

Working Location

• Reno, Nevada
• Knoxville, Tennessee
• ( Choice of location. Domestic travel may be required based on business needs. )

Salary & Benefits

• Annual Salary: $60,000–$100,000 (DOE: Depending on Experience)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Employer Matching
• Paid Time Off (PTO)
• Commuter and Travel Allowance

Holidays

• Weekends and federal holidays off
• Annual Paid Time Off (PTO)
• Sick leave

Qualifications

Required:

• Fluency in both Japanese and English (business-level communication skills in writing, reading, and speaking)
• Minimum of 3 years of corporate sales experience
• Proven success in managing accounts and generating new business
• Proficiency in Microsoft Office Suite and CRM tools

Preferred:

• Experience in the cutting tools or manufacturing industry
• Familiarity with Japanese corporate culture and experience working with Japanese clients
• Strong problem-solving and teamwork skills

Visa Support

• Visa sponsorship is available for qualified candidates.

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