Job Description

Description

Summary:

Onset Technologies is seeking an experienced Business Analyst / Product Owner to support the Texas Health and Human Services Commission (HHSC) on the Provider Enrollment and Management System (PEMS) project. This role will work closely with internal program teams, TMHP technical teams, and business users to analyze processes, document requirements, and serve as the Product Owner for Agile development teams. The ideal candidate brings extensive experience in business analysis, Agile product ownership, Medicaid systems, and complex stakeholder engagement.

Eligibility:
Must be local to the Austin area and able to work onsite. Must be eligible to work in the U.S. without sponsorship or visa transfer.

Job Description:

The Business Automation Support (BAS) unit within the Medicaid and CHIP Services (MCS) Department oversees Texas Medicaid & Healthcare Partnership (TMHP) systems and related support activities. BAS manages Long-Term Care (LTC) program systems, modifications to TMHP vendor systems, and coordination of encounter data and MCO files.

The Business Analyst / Product Owner will support legislatively approved PEMS projects, which streamline provider enrollment into a centralized web portal. HHSC is implementing significant improvements to enhance provider experience and system functionality.

The candidate will be responsible for gathering and validating requirements, managing a prioritized backlog, and ensuring that deliverables meet operational, legislative, and technical needs. Strong collaboration, multi-tasking, and communication skills are essential to navigate multiple internal and external stakeholders, including program and technical teams, contractors, and vendors.

This position is onsite and open only to local candidates in the Austin, TX area.

Job Responsibilities:

• Analyze program policies, procedures, and business processes to determine system impacts and functional requirements.
• Collaborate with business users and program staff to elicit, document, and validate business requirements.
• Serve as Product Owner for Agile/Scrum teams, managing user stories, acceptance criteria, and backlog prioritization.
• Translate operational and business requirements to vendors and technical teams.
• Develop business process models, use case scenarios, test plans, and exit criteria aligned to user stories.
• Support system testing, user acceptance testing, and review of vendor-provided technical documentation.
• Track and report project status, risks, issues, and key decisions to management.
• Conduct meetings, workshops, and presentations with stakeholders.
• Identify potential project risks and implement mitigation strategies.
• Assist with legislative, operational, and technical compliance as required.
• Manage schedule and deliverables for assigned project phases.
• Perform other duties assigned related to PEMS projects.

Required Skills & Experience:

• 8+ years of experience as a Business Analyst and Agile Product Owner .
• 8+ years experience utilizing Agile software development methodologies .
• 8+ years performing complex business analysis and producing technical documentation.
• 8+ years reporting project status to management, including risks, issues, and decisions.
• 8+ years identifying and managing project risks and mitigation strategies.
• 8+ years strong written and verbal communication, including requirements, test plans, and project documentation.
• 8+ years collaborating with business end users to translate requirements into technical solutions.
• 8+ years reviewing and approving technical/system requirements from vendors.
• 8+ years using Microsoft Office (Teams, Word, Excel, PowerPoint) and project management software (Microsoft Project or similar).
• 8+ years developing and coordinating test plans, test scenarios, and exit criteria.
• 8+ years executing detailed test cases in complex software environments.
• 8+ years experience approving and prioritizing user stories based on stakeholder input.
• 8+ years knowledge of Medicaid systems, processes, and claims processing .

Preferred Skills & Experience:

• 4+ years knowledge of Texas Medicaid programs.
• 2+ years experience with the Provider Enrollment and Management System (PEMS).

What We Offer:

• Competitive compensation and benefits package.
• 401(k), PTO, and medical/dental insurance.
• Career growth opportunities in a dynamic, private equity-backed organization.
• Collaborative, entrepreneurial culture that values innovation and continuous improvement.

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