Job Description

Job Description: Business & Fleet Manager, Driscoll Truck Center

Location: Driscoll Truck Center, American Falls, ID

Reports To: CEO

Company Overview

Driscoll Truck Center is a vital part of our family-owned agri-business. Driscoll Truck Center specializes in heavy-duty truck repairs, automotive repairs, and parts sales. With a 10-bay facility, we service the Heavy-Duty & Automotive fleet for the Driscoll Organization and external customers, delivering quality service and profitability. Our mission is to grow this business into a regional leader by maximizing efficiency, expanding our team, and rewarding performance.

Job Summary

The General Manager of Driscoll Truck Center is responsible for overseeing all operations, driving profitability, and implementing a strategic action plan to elevate the business. This role requires a leader with a clear vision for growth, deep operational and mechanical expertise in heavy-duty trucks and automotive vehicles, exceptional people skills to motivate and manage a team, and strong financial acumen to optimize performance. The Business & Fleet Manager will partner with the CEO to achieve ambitious profit goals while fostering a culture of accountability and reward.

Key Responsibilities

• Execute the Action Plan for Growth :
• Increase operational efficiency by streamlining workflows, reducing downtime, and prioritizing jobs.
• Oversee the recruitment, onboarding, and training of additional mechanics.
• Implement and manage incentive programs
• Achieve profit targets & Monitor Key Profit Drivers

• Strategy & Vision :
• Develop and execute a long-term strategy to position Driscoll Truck Center as a leader in heavy-duty truck repair in the region.
• Identify opportunities for operational improvements, new service offerings, and market expansion.
• Determine action plan for updating & maintaining the Driscoll fleet
• Collaborate with the CEO to align Driscoll Truck Center’s goals with the broader agri-business objectives of the Driscoll Organization.

• Operational & Mechanical Knowledge :
• Oversee daily operations of Driscoll Truck Center, the service department (heavy-duty truck and automotive repairs) and parts department.
• Ensure high-quality repairs and efficient use of resources, leveraging hands-on knowledge of heavy-duty truck and automotive mechanics.
• Troubleshoot operational bottlenecks and implement solutions to maximize shop productivity.

• Leadership & People Skills :
• Manage and Grow Customer Relationships
• Lead & mentor our great team of mechanics and continue to foster a culture of performance and accountability.
• Communicate the vision for growth and rally the team around shared goals and rewards.
• Resolve conflicts, build trust, and maintain a positive work environment that retains top talent.

• Financial Management :
• Monitor and manage financial performance, including service & parts department revenue and overall profitability.
• Analyze Key Profit Drivers (e.g., billed-hour efficiency, shop capacity utilization) to ensure the success of the business.
• Prepare budgets, track expenses, and report financial progress to the CEO.

Qualifications

• Proven experience as a Business Manager or similar leadership role in a truck repair, automotive, or related industry.
• Strong operational and mechanical knowledge of heavy-duty trucks and automotive vehicles; hands-on repair experience preferred.
• Demonstrated ability to develop and implement strategic plans that drive growth and profitability.
• Exceptional leadership and interpersonal skills, with a track record of motivating teams and managing performance.
• Solid financial management skills, including budgeting, profit analysis, and cost control.
• Ability to thrive in a family-business environment with a focus on collaboration and legacy.
• Proficiency in shop & fleet management software and Microsoft Office (Outlook, Excel, Word, PowerPoint) is a plus.
• Minimum of 4-6 years of relevant experience; bachelor’s degree in business, automotive technology, or a related field preferred but not required.

Key Competencies

• Strategic thinker with a results-oriented mindset.
• Problem-solver with a proactive approach to operational challenges.
• Inspirational leader who builds trust and drives team success.
• Financially savvy with a focus on sustainable growth.

Compensation & Benefits

• Competitive base salary 80,000-120,000 annually or commensurate with experience
• Performance bonus tied to business profitability.
• Benefits package include health insurance, 401(k) with company match, and paid time off.
• Opportunity to shape the future of a growing family business.

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