Call Center Agent - Remote | WFH Job at Get It - Executive, Brentwood, TN

S1lzb3pIcVloYXlmMER3ZVpkelF3bit4c0E9PQ==
  • Get It - Executive
  • Brentwood, TN

Job Description

We are seeking friendly, customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will be the first point of contact for customers, offering high-level support and solutions with a focus on creating a positive experience. You will make outbound calls related to specific programs and projects, and utilize our provided tools to ensure that customer interactions are accurately documented. Our goal is to maintain the highest standards of professionalism and integrity, while providing exceptional service in line with company policies and procedures.

Key Responsibilities:
Make outbound calls based on assigned programs or projects
Accurately document customer interactions using company tools
Upsell products and services when appropriate
Set appointments in a business-to-customer environment
Maintain up-to-date knowledge of product offerings, services, and current promotions
Engage with customers in a friendly and professional manner, ensuring their needs are met
Required Qualifications:
At least one year of experience in a call center environment, including familiarity with automatic dialers and call scripting (this is essential for remote candidates)
A clear, professional, and friendly voice
Excellent communication, active listening, and people skills
Strong attendance and punctuality
Previous sales experience is preferred
High school diploma or GED required
Basic computer literacy and proficiency are essential
Experience in an outbound calling environment is a plus
Work-From-Home (WAH) Requirements:
A PC or Laptop running Windows 10 or higher (Apple/Mac products, Chromebooks, and tablets are not compatible)
A hard-wired high-speed internet connection (ethernet cable)
USB-connected headset
Webcam
A quiet, dedicated workspace free from distractions (pets, children, etc.)
Employment Type: Full-Time
Salary: $ 15.00 19.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Aerotek

Process Operator Job at Aerotek

 ...Job Description Job Description Job Title: Process Operator Job Description Operators are responsible for ensuring customer orders are filled and out for delivery in a timely manner. Tasks include general cleaning of the plant, washing hoses, washing and disposing... 

Brian Booth - State Farm Agency

Insurance Customer Service / Admin Support Job at Brian Booth - State Farm Agency

 ...Experience with State Farm is a huge plus and will be compensated at the higher end of the pay range. In-office position only (no remote work). We are looking for candidates who possess: Excellent customer service skills Ability to explain complex issues in... 

LHH

Director of Food Safety Job at LHH

 ...A leading company in the food industry is seeking a highly skilled and experienced Director of Food Safety . This role is crucial...  ...safety programs, policies, and procedures to ensure compliance with regulatory standards. Conduct regular audits and inspections of... 

Lime Media Group Inc

Digital Assets Manager Job at Lime Media Group Inc

 ...for you!We are seeking a highly engaged manager who will lead our creative team in...  ...Project Management: Oversee all aspects of asset graphics for both pre-production (sales)...  ...drafting, and design instincts.Proficiency in digital and print media production.Proficiency... 

NANA Healthcare Management, LLC

Medical Collections Specialist-Entry Level Job at NANA Healthcare Management, LLC

 ...preferably in the mental health and substance abuse field. ~ Knowledge of insurance submittals procedures and medical forms and coding. Knowledge And Training Required at Time of Hire: Strong problem solving, follow through, and analytical skills required....