This client is looking for someone to sit on a team of 8 in Foothill Ranch Southern California to provide onsite end user deskside support. This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. This role will involve work end user calls, service desk tickets, and supporting the Mac operating systems.
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