Job Description

Mission & Values Alignment:
At East Bank Club, our mission is to inspire our community to live well. As the Human Resources Coordinator, you are an essential partner in supporting our HR operations while living out our core values:

• Build Enduring Relationships – Foster caring and authentic relationships.
• Be One Team – Support each other to accomplish our goals.
• Create Wow Experiences – Go above and beyond to make people feel special.
• Strive to Improve – Learn, innovate, and grow.

Job Summary:
The HR Coordinator plays a vital role in the execution of daily HR operations, serving as the first point of contact for employees and supporting the entire HR team. This role handles administrative duties across HRIS, onboarding, events, and communication functions, always with a commitment to accuracy, professionalism, and confidentiality. The HR Coordinator acts as a cultural ambassador, providing exceptional service and organization that reflects EBC’s values and standards.

Key Responsibilities:

HRIS & Administrative Operations:

• Maintain accurate employee records and manage HRIS updates including new hires, terminations, PTO, and job changes.
• Run daily, weekly, and monthly reports as needed.
• Process terminations and ensure collection of company property.
• Monitor and maintain compliance dashboards, staff files, certifications and documentation.
• Maintain and update labor law posters to ensure compliance with federal, state, and local regulations.
• Order HR supplies, cards, business materials, and maintain HR office space.

Employee Experience & Communication:

• Serve as the first point of contact for employee questions and direct needs to appropriate HR team members.
• Respond to inbound communications including HR email inbox and requests (e.g., nametags, lockers, system access)
• Manage employee communications across platforms: newsletters, bulletin boards, TV monitors, Life at EBC, LinkedIn, flyers, etc.
• Order and manage employee gifts (welcome, wedding, bereavement, baby, etc.).
• Coordinate and maintain employee recognition programs (EBC’s Best, Leadership awards, Employees of the Year, etc.).

Benefits:

• Supports HR Manager with benefits administration including PTO balances, open enrollment, new hire enrollment, qualifying events and general inquiries.

Hiring & Onboarding:

• Post jobs internally and externally in coordination with recruiting and hiring managers.
• Assist with reference checks, interview scheduling, and job fairs.
• Lead onboarding tasks including I-9s, E-Verify, certifications, and HRIS setup.
• Conduct new hire first day onboarding and support full orientation alongside the Recruitment Manager by creating new hire gift bags, etc.

Training & Events Support:

• Coordinate CPR and internal training logistics and communication.
• Support planning and execution of employee events, birthday and other celebrations including the staff annual party, staff appreciation days, staff sundeck party, etc.

General Support & Team Collaboration:

• Maintain and update all computer records.
• Assist with mail distribution, parking spot assignments, and locker maintenance.
• Support ad hoc HR projects and feedback collection initiatives.
• Be a dependable, responsive, and collaborative member of the HR team.
• Work harmoniously and professionally with co-workers and supervisors
• A self-starter, follow directions thoroughly, understands employee’s service needs and requires minimal supervision
• Performs other duties as requested by management

Performance Indicators (KPIs):

• Timeliness and accuracy of HRIS and onboarding data
• Responsiveness to employee questions and support
• Completion of orientation tasks and compliance documents
• Quality and organization of HR materials and communication platforms
• Positive feedback from staff and HR team collaboration
• Understands basic federal and state regulations
• Maintain confidentiality and display excellent judgment at all times.

• Represent the department in a professional and respectful manner

Rate of Pay: $24.00 - $28.00 per hour

Requirements

Required Skills & Competencies:

• Strong attention to detail, time management, and organization
• Excellent communication skills with a warm, customer-service focus
• Proficiency in Microsoft Office and HR systems
• Ability to maintain confidentiality and exercise discretion
• Self-motivated and dependable with a team-first attitude

Education & Experience:

• Bachelor’s degree in HR, Hospitality, or related field preferred
• 1–2 years of HR or hospitality industry experience preferred
• Experience with HRIS or payroll systems; Paycom experience is a plus
• Bilingual in Spanish preferred
• HR certification (PHR, SHRM-CP) preferred or willingness to obtain

Work Environment & Physical Requirements:

• Must be available to work onsite 5 days per week (Monday–Friday)
• Typical workweek is 40–50 hours
• Prolonged periods at a computer and sitting
• Must be able to lift up to 15 pounds

Benefits

• Time Off & Retirement
• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave
• Health & Wellness:
• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife
• Employee Perks:
• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

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