Job Description
Medical Secretary/Financial Coordinator needed
Are you solution-driven, detail-oriented and a good communicator? IWe are looking for an emotionally intelligent, hardworking team member with the ability to learn quickly! Serving as a liaison between the clinical team and patients, you will have the privilege of assisting our patients in choosing their best financial options and budgeting for their 5-star experience so they can receive the dental care they need and deserve.
NO Experience Needed:
Prior medical office or dental/orthodontic experience may be beneficial, but they are certainly not required. Bi-lingual Spanish/English applicants welcome! We offer paid training, believing that knowledge is power; we want ALL our team members to be successful & fulfilled!!
Some of your duties will include:
- Educate patients regarding treatment plan payment options per office financial policies; make sound financial arrangements, schedule treatment from treatment plans and collect payments
- Provide comprehensive information about the benefits and advantages of our services, creating a strong value proposition
- Discussing outside financing options, in-house dental benefit programs and insurance benefits to give patients more opportunities to receive the dental care they need.
- Working with our team to ensure all care and procedures are accurately coded and invoiced, applying payments to patient accounts, assisting with all billing-related questions, and coordinating next steps in care with payment schedules
- Prompt follow-up with patients, insurance companies, and finance companies to ensure all service and treatment plans are upheld as scheduled
- Consistent cross-training for optimal career growth (offered and expected)
- Reviewing and organizing patient orthodontic charts for accuracy and authenticity, new patient coordination (intake evaluations, forms, insurance verification), preauthorizations, analyzing denials and coding errors
- Understanding and respecting patient privacy laws
- Occasionally participate in practice-sponsored events, supporting our strong and
positive reputation in the community
- Compassionately communicate with patients to understand their needs and address any concerns they may have regarding their smile
Our growing practice needs a reliable and dedicated professional to become a vital
member, playing a crucial role in guiding patients through their amazing smile journey.
Skills required – If these sound like you, please apply!
- Strong written and oral communication skills are a MUST, while being able to
maintain a caring and professional demeanor.
- You do what it takes to get the job done, solving the problem to get the best possible results for your patients each and every time!
- You are comfortable with technology and open to learning new applications and
software, you’ll harness the tools around you to make your job as easy or effortless as
possible.
- You are charismatic, people feel comfortable being around you; building trusting long-lasting relationships will be the cornerstone of your position.
- You are attentive, detail-oriented, organized, and your work reflects all of these
characteristics; your willingness to strive to improve and learn from your mistakes will also be crucial.
- You’re known for doing what you say you’re going to do. Your friends would say you are honest, dependable and have integrity.
- You don’t know the meaning of “someone else’s problem” or “that’s not my job.”
- You’re always willing to jump in and help.
- Demonstrate the ability to prevent tension from turning into conflict and can find effective solutions; strong listening skills are required.
- You’re reliable!
About Us
Vargas Orthodontics is a patient-centric practice focused on being a valued member of the Jupiter community. Trust and confidence is essential to our relationships. Our orthodontic treatments are customized to meet individual needs and desired results by using the most advanced technology available.
We offer (upon eligibility)
-Orthodontic benefits
-401K with company match
-P.T.O. and paid holidays
-CEU Reimbursement, Uniform Allowance
-Compensatory Pay with Employee bonus
If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be back in touch with you very quickly.
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