Job Description
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Come join our amazing team and work remote from home! The Loss Mitigation Bankruptcy Specialist (“LMBS”) is responsible for managing the Active Loss Mitigation Bankruptcy Accounts which includes updating the DMM Portal, communicating with outside counsel, and completing specific tasks within Fiserv used to track the progression of our files through the Loss Mitigation process. Additionally, the LMBS may have to provide loan level cash posting instructions for approved Loss Mitigation workouts (e.g. Trial Plans, Forbearance Plans). Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $23.00 to $27.00.
What You’ll Do - Ensure all Trial Plans, Repayment and Forbearance Plan Agreements are uploaded to the DMM Portal timely.
- Follow up with outside counsel on payments and/or documentation required to progress loan through the Loss Mitigation process.
- Provide loan level instructions to apply or return funds received on active Loss Mitigation accounts.
- Complete coding in Fiserv to annotate receipt of Trial payments.
- Partner with other areas of the business to address loan level issues and perform root cause analysis.
- Work with management to create an environment of continuous process improvements.
- Up to 20% travel supporting business operations may be required.
- Perform other duties or work on special projects as assigned.
What You’ll Need - High school diploma or equivalent required; college degree preferred.
- One 1+ year(s) of mortgage experience preferred.
- Knowledge of Microsoft Suite at an intermediate level preferred.
- Strong organizational skills with good attention to detail required.
- Ability to interact with mid-level and senior management as an advisor on projects.
- Ability to think creatively and make recommendations when challenges occur.
- Ability to make decisions that have significant impact on the department’s credibility, operations and services.
- Ability to make informal presentations, inside and/or outside the organization and speak in front of groups.
- Incumbent will actively pursue state licensing during tenure.
Our Company Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .
What We Offer - Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
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